Our Client is Mukuru Malawi is looking for the following person, to be based in Blantyre.
An opportunity exists for a Training Facilitator to join our team based in Malawi.
The purpose of this position is to deliver training interventions for customer service, systems and products for internal staff as well as PayIn and PayOut partners.
The Training facilitator reports directly to the Country Manager.
This position is required to facilitate training sessions for internal staff with regards to customer service principle, internal systems and products. They are responsible for providing training to external PayIn and PayOut partners. The Training Facilitator is required to compile effective and engaging training programs and training material.
Internal Liaison takes place with the internal staff. External liaison is limited.
DUTIES AND RESPONSIBILITIES (include but is not limited to):