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Sponsorship Cluster - Communication Officer

Date Posted: Oct 10, 2019

Job Description

Action Aid Malawi is a locally registered non-governmental organisation under the Company’s Act 1984 as a company limited by guarantee and is affiliated to ActionAid International, a federation of national organizations working in over 45 countries in Africa, Asia, America and Europe regions. ActionAid International is a global justice Federation working to achieve social justice, gender equality and poverty eradication. ActionAid works to strengthen the capacity and active agency of people living in poverty and exclusion, especially women, to assert their I rights.

Applications are invited from suitably qualified candidates for the position as below:


Position : Sponsorship Cluster - Communication Officer

Reporting to : Communication Manager/Cluster Programme Manager

Duration: 3 years renewable dependent on performance and availability of funding

Location: Northern Region

Role Overview

The Sponsorship Cluster Communication Officer facilitates supporter and child information, acts as communication liaison link with the cluster, builds capacity of sponsorship partners, facilitates supporter communications and reinforces the implementation of child sponsorship policies, procedures and systems for MM as aligned to the ActionAid international fundraising strategy.


AAM Values, Practices and Priorities
  • Leading in innovation and change: Establish a culture of excellence in respective team that values experimentation and continuous improvement.
  • Feminist leadership: Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power)
  • AAM Values Practice: Ensures personal and team culture that demonstrates all of MM values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility.
Child Sponsorship Data Management System (NK Database)
  • Generate Child Message and Photo update collection list from NK database for the purpose of CM &photo update collection
  • Facilitate timely collection of Child Messages (CM), Photo & Child Profile from the field, validate, log into NK database and mails to supports.
  • Write standard letters/Pack (Welcome, Transfer and Query response letters and mail to supporters within 14 days from date of receipts of each type of communications
  • Dispatch all planned communication packs to supporters within deadlines 30th June and 31st December for CMU and PU respectively
  • Receive correspondences from supporters, log into NK and send to LRPs for delivery to sponsor children.
Sponsorship Communication
  • Develop annual child sponsorship communication plan with LRPs
  • Timely collection of quality stories of change and photos from LRPs and upload unto Story Hub.
  • Write Communication Newsletters and Progress reports for Spain funded LRPs and mailed together with Child Messages as a pack to supporters.
  • Provide adhoc communication with LRPs and
Funding Affiliates.
  • Facilitate report production processes-input into layout and design.
  • Management Support to LRPs in the Cluster
  • Participate in appraisal of new LRP processes-collection and analysis of information and production of reports.
  • Participate and provision of information in support of LRP annual planning and budgeting process.
  • Track and monitor sponsorship children.
  • Participate in Participatory Review and Reflection Process (PRRP), Mid Term Review (MTR), Impact Assessment and Phase-out Process
Media and Communication for Clusters
  • Develop and implement monthly, quarterly and annual communications and digital work-plans in line with AAM Communications Strategy, LRP strategies in the Cluster and Country Strategy Paper.
  • Update media database to facilitate ease engagements within the Cluster.
  • Monitor AAM coverage in the media, identify and utilize media coverage opportunities of AAM interventions and impact at the Cluster.
  • Write news stones, feature stories on AAM work that relates to Cluster and submit them for free publication in mainstream media institutions.
  • Take lead in developing and publication of Cluster communications materials.
  • Develop regularly update and share with Communications Officer at Central level for input into the website.
  • Regularly design / develop materials for all social media accounts and platforms-Twitter and Facebook-with fresh and engaging content.
Staff and Partners Capacity Building
  • Participate in recruitment of staff
  • Facilitate induction for new staff and partners.
  • Conduct training on sponsorship operation for staff and partners.
  • Arrange field visit for supporters, peers and colleagues.
  • Participate in Sponsorship national and international workshops and trainings
  • Ensure compliance and adherence to communication policies and guidelines
  • Maintain good relationship with internal and external contacts.
Qualifications, Experience and Skills
  • The ideal candidate should have a Bachelors’ Degree or its equivalent in communication, public relations or related field.
  • Two (2) years post qualification experience in communications, database management or marketing.
  • Experience working in multi-cultural environment
  • Thorough understanding of laws and regulations on child labour, Education and safety in country.
  • Analysis and report writing skills
  • Presentation, communications and negotiation skills.
  • Planning, organisation, time management and coordination
  • Coaching , mentoring and capacity building / development.

How to apply

Interested individuals should apply to:

The Executive Director,
Action Aid Malawi,
P.O. Box 30735
Lilongwe 3,


Submission should be made by 5:00 pm; 18th October, 2019 Malawi time. ActionAid Malawi welcomes applications from all sections of the community and promotes diversity. All applications will be considered on their individual merit. An attractive compensation package will be offered to the successful candidate, in line with ActionAid Malawi Pay and Benefits Policy Suitably qualified Malawian nationals, especially women leaders, are encouraged to apply. Due to high volumes of applications received, we can only correspond with short listed applicants

Skills Required

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  • Type
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  • Apply Before
    19 Oct, 2019

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