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Short term Consultant Field Research Expert

Date Posted: Oct 23, 2020

Job Description

Groots will be doing intensive field research including user interview and testing of its software in Malawi. The software is a smartphone based point of sales application. The target group we will work with in Malawi is traders and agro dealers. The goal of the research is to assess the system feasibility and determine software localisation and adjustment needs, both in terms of functionality and user experience.

This will be a short term consultancy position for a minimum of 4 weeks (full time) in October in Malawi.


  • Conduct field research to test hypotheses, understand the target users, their daily business practice, needs and challenges and ultimately their proficiency and interest in using smartphone based point of sales application. Assess and consolidate requirements and needs for software adjustment and localization. This includes detailed research and logistical planning, execution as well as result documentation and communication with the team remotely.
  • Communicate and work with local partners to identify requests and ensure smooth and effective and efficient on the ground execution.

Knowledge & Experience
  • Experience in field research, user interview, software testing ideally with less tech savvy user group
  • High motivation, ability to learn fast and maintain good spirit despite long days on the ground
  • Good IT and mobile technology skills
  • Fluency in Chichewa and English is a must. Knowledge in other local languages is a plus.
  • Knowledge and experience working or interacting with traders and agro dealers is a big plus.
  • Knowledge in user centered design and product development, design thinking or innovation is a plus.
  • Ability to work independently, flexibly and in remote team working environment

How to apply

If you’re interested, please drop us an email at:

Email: kajarin@getgroots.com

Send us your CV and a few sentences why you think you’re the right person for this job. We’re urgently looking to fill this position and work starts as soon as possible. Please send in your application as soon as you can.

Skills Required

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