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Job Description

Our Client, a big agricultural company with national operations in Malawi, is recruiting an Operations Officer to be based in Lilongwe.

Job Title:    Operations Officer

Immediate Supervisor:       Operations Manager

Location:                           Kanengo, Lilongwe


Position Function (Purpose)

The overall objective of this position is to support the Operations Department in the process of implementing all agreed company goals, objectives and business plans.

The Operations Officer is directly responsible for assisting the Operations Manager in ensuring smooth implementation of activities in commodity sourcing, warehousing, sales, marketing and distribution of processed products including support on logistics.

The Operations Officer reports to the Operations Manager and will be part of the implementing team on any new innovations and projects that the company may need to implement as the business continues to grow.


Specific Responsibilities

  • Analyse and provide information to the Operations Manager on efficiency of all company's key business operations for purposes of developing proposals and related resourcing requirements for improvements where appropriate.
  • Be part of the implementing team on all sales and marketing initiatives aimed at increasing sales volume and revenue   
  • Assist the Sales and Marketing team in collecting marketing information, customer feedback on company products and provide recommendations for improvement
  • Coordinate logistics for the sales team to ensure efficient timely delivery of products in all leading shops.
  • Monitor compliance of warehouse systems and procedures and report any non compliance and recommend any areas requiring improvements to the Operations Manager for action
  • Monitor stock and inventory management system and liaise with the Operations Manager on any flaws, lack of adherence and areas requiring improvement. Support the warehouse team in implementing any proposed changes when required.
  • Work with the Commodity Sourcing Officer on timely sourcing of commodities which fully meet the quality specifications and report any challenges to the Operations Manager.
  • Provide periodic updates and reports (daily, weekly, monthly, quarterly) using necessary templates on operations to the Operations Manager to assist in development of necessary operations reports and recommendations to management.
  • Monitor the efficient use of filing system across all processes both electronically and in hard copy and report any flaws to the Operations Manager.
  • Be part of the implementing team on any new innovations and projects aimed at growing the business.
  • Any other duties as may be assigned by the Operations Manager



  • Must have a Degree in Business Administration, Business Management, Marketing or Sales Administration or equivalent
  • At least three years experience
  • Flexibility moving from business operations management to marketing and sales
  • Honesty, integrity, ethical and professionalism
  • Communication and interpersonal skills
  • Team working skills
  • Reliability and dependability
  • Writing skills

How to apply

Send your CV and cover letter including at least 3 referees with their telephone numbers to the following email address:


Closing date is - 23rd November 2020


Skills Required

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Job Detail

  • Location
  • Company
  • Type
    Full Time
  • Positions
  • Apply Before
    23 Nov, 2020

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