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Job Description

The Malawi Revenue Authority is recruiting:


Grade : D3

Organisational Unit : ICT


Reporting To : Manager ICT Infrastructure

Duty Station : Msonkho House HQ

Job Type : Full-time.



To provide technical support functions for the Local Area Network (LAN) and Wide Area Networks (WAN) and Internet including the management of switches, routers, firewalls and all network related software and hardware to ensure uptime, performance, resources and security of the Corporate network being managed meet the needs of users and business operations.


  • Installing, configuring and commission network hardware and software to cope with corporate network expansion and as part of new projects and network maintenance.
  • Managing network security through data encryption and VLAN Management.
  • Monitoring MRA Data Networks (LAN, WAN, VPN and Internet) to detect failures and performance issues.
  • Performing necessary network maintenance to support Network availability.
  • Keeping up-to-date network equipment inventory
  • Responding to service request calls channeled through the ICT Helpdesk, either remotely or by site visits, and liaising with users to ensure timely and satisfactory resolution.

  • A minimum of a Bachelor’s Degree in Computer Science, Information Technology or Electrical Engineering from recognized and accredited Universities.
  • Relevant ICT Certification shall be a plus.
  • Possess good knowledge of IP addressing and TCP/IP networking
  • Possess good TCP/IP networking troubleshooting skills
  • At least 2 years’ experience in a similar role.


  • Must be resilient and able to work under pressure
  • Must have high levels of confidentiality, integrity and service excellence
  • Good problem solving skills
  • Willingness to work during odd hours
  • Team player.

Successful candidates before being appointed will undergo an extensive background check of their integrity and conduct. Only when the vetting exercise is favourable, the Authority shall make an offer.

How to apply

Interested candidates who meet the above specifications should submit their application through MRA recruitment portal on:

Hard copy applications shall not be allowed. Closing date for receiving applications is 11th June 2021

Skills Required

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Job Detail

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  • Type
    Full Time
  • Positions
  • Apply Before
    12 Jun, 2021

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