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Job Description

The Mpamba Agent Manager shall be responsible for achieving the set revenue targets from the money transfer bucket through development and implementation of retail recruitment, pervasive distribution and management strategies.


Main Duties and Responsibilities

  • Formulate and Implement Mpamba retail sales strategy
  • Drive money transfer bucket revenue to achieve AOP targets
  • Create and continually update a detailed plan targeting new direct outlets byregion and town in order to give the outlet reach and numbers agreed in the budget
  • Create and implement strategies to enroll new outlets and extend the participation of existing outlet owners into new areas
  • Ensure accounts and outlets are made aware of, and trained (if required) on new Mpamba functionality
  • Ensure that Mpamba e-money deposits and cash in store are adequate to meet our customers’ needs
  • Identify gaps and corrective measures on agent coverage within the region to ensure a quality agent network
  • Monitor agent performance
  • Communicate to agents and dealers on issues of non-compliance, irregularities and action plans on way forward
  • Deliversuitable branding for Mpamba outlets and recruitment activities

Educational and other professional requirements

  • Bachelor’s degree preferably in Sales, Marketing or a related business field from a reputable University
  • Certifications or additional qualifications in sales, marketing management will be an added advantage
  • MBA or MSc in Marketing/Sales or related discipline will be an added advantage
  • Time management, planning and organizing
  • Decision making, analytical, negotiation and problem solving skills
  • People Management and good interpersonal sklls
  • Excellent written and verbal communication
  • Good presentation skills and ability to create spreadsheets and interpret data
  • 3-6 years’ sales and distribution experience

How to apply

Interested applicants are requested to submit their applications and Curriculum vitae (Cv) to:

The Chief Human Resources Officer
Telekom Networks Malawi Limited
Livingstone Towers
P.O Box 3039


Email: vacancies@tnm.co.mw

To reach him no later than 2nd December, 2020

Skills Required

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Job Detail

  • Location
  • Company
  • Type
    Full Time
  • Positions
  • Apply Before
    03 Dec, 2020

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