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Job Description

Partners in Health (PIH) is a non-profit organization based in Boston, Massachusetts, USA, whose mission is to provide a preferential option for the poor in health care. Through service delivery, training, advocacy and research, PIH works globally to bring the benefits of modern science to those most in need and to serve as an antidote to despair. PIH has programs in Haiti, Peru, Mexico, Russia, Rwanda, Lesotho, Malawi, Sierra Leone, Liberia, Kazakhstan and Boston.

PIH began working in Malawi in 2007, where today we support the Ministry of Health (MOH) to serve a catchment area of 165,000 through 12 health centers and two hospitals in partnership with our sister organizations. Abwenzi Pa Za Umoyo (APZU) is in Neno District and we seek to recruit suitably qualified and experienced candidates for the following position:

Position : Mental Health Data Officer (1 Position)

Reports to : Monitoring Evaluation and Quality Improvement manager

Commitment : Full Time (Monday-Friday, some weekends)

Working Hours : Regular Office Hours (40-45Hrs/ Week)

Location : Upper Neno, Neno District, Malawi

Program Overview:

APZU works with the MOH to integrate and decentralize HIV and non-communicable disease (NCD) care into one care delivery model called the Integrated Chronic Care Clinic (IC3) and have a clinic for advanced chronic NCDs at the 2 hospitals in the district. In these clinics we treat a range of NCDs including diabetes, hypertension, epilepsy and severe mental illness.

We are embarking to include screening and treatment of depression for individuals receiving care through 1C3 through a new project: IC3D. This effort is supported by the National Institutes of Health in the United States and will also help to determine the effectiveness of depression care—both behavioral therapy (Problem Management Plus) and antidepressant care—in Neno District.

Job Summary:

The Mental Health (MH) Data Officer will be responsible for overseeing and supporting all clinical and research data collection pertaining to the IC3D care delivery model. This will include ongoing data collection activities in CommCare, electronic medical records (EMR), Microsoft Excel, and paper-based data collection—as relevant. As part of the IC3D clinical trial, data will be collected on individual patients every three months over a 2.5-year period. The MH Data Officer will work closely with APZU Monitoring, Evaluation, and Research team, IC3D Program Manager, Mental Health and NCD Manager, MH Data Clerks, Psychosocial Counselors and MOH leadership to support excellence in implementing and maintaining high-quality, district-wide data collection and analysis for quality assurance pertaining to the IC3D trail. This specific position focuses on designing the data collection mechanisms for the IC3D program, ensuring appropriate implementation of these data collection mechanisms, reviewing data collected for quality assurance and quality improvement purposes, and training/overseeing data collection among MH Data Clerks and Psychosocial Counselors. The MH Data Officer will be based at Upper Neno with other administrative duties as assigned. She/he will travel regularly throughout Neno District on weekdays, in coordination with the IC3 team, to oversee and monitor data collection activities.

Responsibilities and Duties:

Establish data collection systems:
  • Work with M&E and Medical Informatics team members, as well as the IC3D Program Manager, to design data collection models pertaining to IC3D activities—including patient screenings, clinical assessments, and provider fidelity to protocols.
  • Create all relevant materials—including digital, electronic, and paper-based forms—to be used for data collection purposes.
  • Oversee IC3D program data collection and reporting processes
  • Supervise data entry activities and provide constructive feedback
  • Travel regularly to all clinic sites to oversee and trouble shoot data collection
  • Provide timely reports (oral and electronic) to APZU & MOH colleagues on data collection
  • Support defaulter tracking with missed appointment reports
  • Maintain strict confidentiality for all medical data at all times
  • Take on any of the responsibilities normally carried out by other members of the Monitoring and Evaluation or Medical Informatics Teams (e.g. data entry, data cleaning)
  • Manage, train, and mentor IC3D data collection staff—including data clerks and psychosocial counselors
  • Create schedules and work plans for team activities such as:

Data entry
  • Data cleaning
  • Report generation
  • Comparisons between paper and electronic data
  • Oversee training of new staff together with Trainers
  • Develop performance benchmarks for data entry
  • Maintain a high level of data quality in data collection systems, including CommCare and the EMR
  • Identify persistent data quality issues such as transcription errors, missing data, lack of timeliness and/or incorrect scope in data collection
  • Develop strategies for reducing data quality issues such as adjustments to data collection processes and improved training procedures
  • Work with the M&E and Medical Informatics team to improve reporting on data quality
  • Identify opportunities for data quality improvement that enhance clinical care
  • Notify APZU and MOH colleagues on data concerns to inform quality improvement projects
  • Design and implement quality improvement initiatives around the IC3D project to support higher-quality data collection over time.
  • Assist with data quality improvement projects for the IC3D project
  • Any other duties that may be assigned

Required Qualifications and Attributes

  • Minimum of a Bachelor’s of Science in a field pertaining to medical informatics or monitoring and evaluation.
  • Minimum of three years’ experience with tablet-based data collection systems such as CommCare or ODK.
  • Minimum of three years’ experience utilizing data stored in electronic medical records systems
  • Minimum of five years’ experience organizing, analyzing and presenting data in Microsoft Excel
  • Prior experience managing other members of data collection teams and executing quality assurance and quality improvement protocols
  • Expertise in survey design, quantitative data analysis and program management
  • Experience with data management of mental health information a plus
  • Experience with Stata, R, SAS or other analytic software a plus
  • Native of Malawi, fluent in Chichewa and English with written proficiency in English
  • Willingness to live and work full time in a rural setting in Neno District
  • Willingness to travel throughout Neno District on weekdays (M-F)
  • Ability to work well in a dynamic team environment alongside health workers, support staff, and health personnel from a variety of backgrounds
  • Able to work under minimum supervision
  • A strong interest in learning social medicine; that is, a willingness to look at diseases of poverty through a wide “biopsychosocial” lens that draws upon knowledge from a wealth of disciplines including clinical medicine, sociology, anthropology and public health.

Benefits and Remuneration

Attractive remuneration packages will be offered to the successful candidates commensurate with experience and qualifications.

How to apply

Qualified and interested persons should apply to the address below, enclosing their cover letter; copies of relevant certificates and Curriculum Vitae indicating three names of traceable referees with valid telephone numbers and email addresses not later than 26th March, 2021. Only shortlisted candidates will be contacted for interviews.

The Manager of Human Resources

Partners In Health/Abwenzi Pa Za Umoyo (PIH/APZU)

P.O. Box 56



P.O. Box 1774




PIH is an equal opportunity employer, so, all qualified applicants will receive consideration for employment without regard to race, colour, religion. gender, tribe, disability status, or any other characteristic protected by law

Skills Required

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  • Type
    Full Time
  • Positions
  • Apply Before
    27 Mar, 2021

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