Job Detail

Job Description

Medecins Sans Frontieres (MSF) is an international independent medical humanitarian organization working in partnership with the Ministry of Health and other actors in Blantyre and environs on a cervical cancer project.

MSF-FRANCE is recruiting a suitable candidate for the position of:

MEDICAL FACILITY REGISTRAR (RECEPTIONIST) (Based in Blantyre)

General duties

• The registrar will ensure registration and admission of patients visiting MSF health facilities and prepare the patient for his/her consultation according to MSF protocols.
• Welcome patients, inform them about how the facility functions, and ensure the availability of a comfortable waiting area for them and their relatives.
• Ensure good flow of patients avoiding overcrowded rooms and having patients standing up for long time while waiting for their turn.
• Direct patients to appropriate medical visits.
• Keep the patient reception area and patient waiting area organized and clean.
• Bring any patient with an obviously serious medical problem to the attention of the medical assistant/doctor.
• Bring to attention to the logistics team or supervisor any logistical items requiring repair or replacement in the reception area
• Identify patients and register their administrative details: The associated activities are, amongst others:
• Create and update files for patients according to protocols, and ensure maintaining and filing system in good condition.
• Record basic demographic information and other relevant information of patients in the medical files and registries
• Assign and print patient ID cards, record information pertaining to the registration and reception of patients in the medical files and direct patients for future visits
• Ensure, maintain and promote confidentiality regarding all information registered.
• Keep record of daily attendance, exits (cured, defaulter, death or transfer), and collaborate with the medical team in their tracing of defaulters to ensure they come back.
• Report daily to the hierarchical superior about daily/weekly patient visits, admissions, defaulters, etc.

Contract details

Fixed-term contract with intended renewal
Intended starting date: Aug 2019

Skills & Qualifications

• Completion of secondary education is highly desirable
• Experience in hospital administration or reception, customer service are an advantage
• Experience working with hospitals, MSF, or other NGOs, an asset
• Basic literacy and basic knowledge of mathematics, basic computer literacy are essential.
• Compassion and sensitivity to patients living with a life-limiting condition and associated difficulties

How to apply
Interested applicants should send their written application letter (letter of motivation) with a detailed CV indicating postal address, day phone contacts, photocopies of ID, work permission and relevant certificates of work experience to the following addresses:

By Mail

Medecins Sans Frontieres – France,
P.O. Box 2736,
Blantyre,
Malawi

WRITE « Registrar Position ON ENVELOPE

By

Email: msff-blantyre-recruitment@paris.msf.org  Subject Line: Registrar Position

NOTE: Letters, CVs and any documentation included in application package will not be returned. Only short listed candidates will be contacted. MSFF does not reimburse the possible costs for transportation for tests and interviews that may take place during the recruitment process. MSF is an equal opportunity employer and does not charge any application/recruitment or training fees.

Deadline to apply for this position: June 24th, 2019 at 5:00PM

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Skills Required

• Verbal Communication
• Interpersonal skills
• Computer skills

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