Position title: Medical Assistant
Position grade: G.4
Duty station: Lilongwe
Job family: Medical Health
Office based position: Lilongwe
Position rated on: 24 July 2018
Reports directly to: Migration Health Physician
Number of Direct Reports: 0
II. ORGANIZATIONAL CONTEXT AND SCOPE
Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the National Migration Health Officer the successful candidate will be responsible for the carrying out the following duties and responsibilities in relation to the Migration Health Assessment Centre (MHAC) in Lilongwe, Malawi
III. RESPONSIBILITIES AND ACCOUNTABILITIES
The Medical Assistant provides information, relevant to Health Assessment Programs, Applicant processing and other IOM services to the migrants.
He/she may be assigned to one of two potential subunits within the Migration Health Assessment Centre (MHAC): the reception and data processing unit or the call centre. The incumbent will need to be capable of flexibility when assigned different tasks. Below is a description of the possible tasks, which are more detailed in the duty lists and standard operating procedures (SOPS).
Call Centre overall duties: