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Job Description

Our client, a leading telecommunication Service provider in Malawi, seeks to recruit an aggressive energetic and self-motivated individual to join its team in Lilongwe 

 

Position: KYC EXECUTIVE

 

  1. JOB PURPOSE

 

Tracking KYC Compliance, Analytics, Managing system Health check and Reporting

 

  1. KEY ACCOUNTABILITIES

 

Expected End Results

Supporting Activities (“HOW”)

1.          KYC Compliance on GSM, Airtel Money subs, GSM CPs, AM Agents, Dealers and Postpaid subscribers.

a)         Ensuring 100% compliance of the entire base at all times.

2.         Monthly Database checks / audit to ensure 100% clean database

b)         Conducting monthly database audit through sampling to ensure the database is clean and also to identify areas requiring improvement.

 

3.          Managing System Health check

c)          Ensuring end to end KYC App/GUI Enhancements (UATs) are thoroughly done as and when required.

4.         Reporting

d)         Achieve timely publishing of daily, weekly and monthly reports

 

  1. SKILLS & KNOWLEDGE

 

Educational Qualifications & Functional / Technical Skills

·       Diploma/Degree

·       Knowledge of Microsoft office package

·       Ability to quickly grasp System know how

Relevant Experience

·       Two years’ work experience

·       Understanding customer care processes and Airtel products 

Other Competences (Behavioral etc.)

·       Teamwork,

·       Ability to work with minimal supervision

·       Attention to detail

·       Proactive and punctual



How to apply

Suitable candidates are required to send their Applications & Curriculum Vitae with full details of 3 referees to:


Email:  applications.workforce@gmail.com 


by Tuesday, 24th November 2020;


addressed to

The Human Resources Manager,
Workforce Recruitment Services,
P. O. Box 31296,
Chichiri,
Blantyre3, Malawi. 

_______________________________________________________________________________________________

Please note that only shortlisted candidates will be contacted.


Skills Required


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