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IC3 Medical Officer


Partners in Health (PIH) is a non-profit organization based in Boston, Massachusetts. USA, whose mission Is to provide a preferential option for the poor in health care. Through service delivery, training, advocacy and research, PIH works globally to bring the benefits of modem science to those most in need and to serve as an antidote to despair. PIN has programs in Haiti, Rwanda, Lesotho, Liberia, Kazakhstan, Malawi, Peru, Mexico, Russia, Sierra Leone, Navajo Nation and Boston.

PIH began working in Malawi in 2001, where today we support the Ministry of Health (MOH) to serve a catchment area of 155,000 through 14 health centers and two hospitals in partnership with our sister organizations.

Abwenzi Pa Za Umoyo (APZU) is in Neon District and we seek to recruit a suitably qualified and experienced candidate for the following position:

Position: IC3 Medical Officer (One position)

Reports to : Secondary Health Care Clinical Manager

Commitment : Full The (Monday-Friday)

Working Hours : Regular Office Hours (40Hrs/Week)

Location : Lower Neno

Ideal start date : 1st November, 2020

Position Description Overview:

All Partners In Health/Abwenzi Pa Za Umoyo (PIH/APZU) clinicians are responsible for ensuring the delivery of high-quality patient care to patients in the Neno District. They work closely with APZU doctors, clinical officers and nurses as well as their MOH counterparts at their respective sites to support clinical excellence in implementing district-wide high-quality patient care.

The IC3 Medical Officer will be responsible for the clinical care and daily operations of the Integrated Chronic Care Clinic (IC3) for the hospital and the health centers in its catchment area in either the upper or lower part of Neno District. IC3 takes care of patients with chronic illness enrolled in longitudinal care including but not limited to patients with HIV and with non-communicable diseases (NCDs) such as hypertension, diabetes, asthma, epilepsy, heart failure, etc., and this person will help this program become a model of care for this population. This includes efforts to effectively improve, measure, and troubleshoot the program.

Along these lines, the IC3 Medical Officer is enthusiastic, a critical thinker, highly self-motivated. and passionate about primary and secondary care. The IC3 Medical Officer excels in clinical quality of care for HIV and NCDs and supervises the clinical officers, nurses, clerks, pharmacy staff and data management working in IC3 both from PIH/APZU and MOH. The IC3 Medical Officer collaborates closely on a frequent basis with the HIV and NCO managers as well as any other programmatic staff supporting this patient population across the spectrum of care (e.g. nutrition, mental health, pharmacy, and inpatient teams). He/she works with the monitoring & evaluation and clinical teams to scrutinize data collection and indicators to improve the program as well as research work. He/she also works closely with his/her counterpart at the other hospital In Neno to standardize the program across the district. Furthermore, the IC3 Medical Officer will offer mentorship and supportive supervision to clinicians and nurses at primary health facilities to increase knowledge and capabilities to care for complex HIV and NCD cases.

As a member and leader of the clinical team, the IC3 Medical Officer also may have routine clinical duties in the hospital including coverage of nights and weekends as well as overseeing aspects of PIH/APZU leadership and staffing at the assigned hospital including liaising with MOH in charge, nursing leadership and DHMT of Neno District. The IC3 Medical Officer will assist in navigating the connection of the hospital setting to other pieces of the care continuum including screening programs, outpatient services and the community while focusing on creating an environment of mutual trust, quality improvement and clinical excellence. He/she will share responsibilities and oversight of hospital programming and provision of high quality care with PIH/APZU clinical leadership.

Responsibilities and Duties:

IC3 clinical and leadership duties (70%)

  • Oversee daily operations and quality at IC3: patient flow, patient screening, timeliness of clinic and transport where applicable, use of clinical protocols, data recording and patient charts, etc.
  • Work in close partnership and collaboration with the MON and PIH staff at IC3 and at the hospital and health centers
  • Scrutinize processes and 10 data to help lead and engender an environment of ongoing quality improvement in IC3
  • Strengthen data quality by conducting routine chart review in collaboration with the team; oversee IC3 data collection and timely reporting
  • Supervise and manage IC3 nurse(s) and team of clerks Provide clinical care to IC3 patients, in clinic and where applicable on inpatient basis
  • Provide mentorship to other clinicians assigned to work in IC3, at primary health care facilities and medication education to support staff and patients
  • Work in close collaboration with HIV manager, Nutrition Manager, Community health team, pharmacy team, and M&E teams on issues pertaining to IC3
  • Lead communication with staff across PIN and MOH for any issues pertaining to IC3 operations
  • Work with clinical leadership from APZU and MOH to identify and carry out priorities identified in the District Implementation Plan pertaining to IC3 patients
  • Help collaborate on and assist; oversee any research Initiatives in IC3, HIV or NCD programs

Hospital clinical and leadership duties(30%)

  • Share responsibility with other APZU staff for attending on the wards and providing ambulatory care at the hospital, including night and weekend call per routine scheduling at the hospital
  • Work with the Secondary Care Clinical Manager to support clinical budget processes, medical equipment planning, implementation of key HR initiatives, and support implementation of grants and other projects
  • Provide logistical support to APZU or MOH staff, trainees, or visitors where necessary for program involvement
  • Support the linkage of systems between inpatient oupatient and community care, ensuring patients receive the longitudinal care and follow up they need after hospital discharge
  • Attend to Clinical and any other duties as assigned

Required Qualifications and Experience:

  • MBBS, MD, or equivalent
  • Internship training required
  • Experience with leadership experience, program implementation and monitoring, managing people a plus
  • Experience in clinical care of patients with HIV and NCDs a plus
  • Active registration with the Malawi Medical Council
  • Native of Malawi, fluent in Chichewa and English with written proficiency in English
  • Willingness to live and work full time in an extremely rural setting
  • Ability to work well in a dynamic team environment alongside health workers, support staff, and patients from a variety of backgrounds
  • Computer literate include Microsoft Office Suite
  • Able to work with respect to patients and poor people
  • Should be willing to work at odd hours, weekends, on call and during emergencies without expectation of additional compensation
  • A strong interest in learning social medicine; that is, a willingness to look at diseases of poverty through a wide biopsychosocial lens that draws upon knowledge from a wealth of disciplines including clinical medicine, sociology, anthropology and public health.

Benefits & Remuneration

Attractive remuneration package will be offered to the successful candidate commensurate with experience and qualifications.

How to apply

Qualified and interested candidates should send their applications to the address below, enclosing their cover letter; copies of relevant certificates and Curriculum Vitae indicating three names of traceable referees with valid telephone numbers am email addresses. 

All applications must reach the address below not later than Wednesday, 30th September, 2020.

The Human Resources Manager

Partners in Health/Abwenzi pa Za Umoyo (PIH/APZU)

P.O. Box 1774


EmaiI: apzuhr@pih.org

PIH is an equal opportunity employer, so, all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, tribe, disability status, or any other characteristic protected by law.

Skills Required

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    01 Oct, 2020

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