A. INTRODUCTION AND BACKGROUND
Blantyre Water Board is a government-owned institution established and reconstituted under the Waterworks Act of 1995 to supply potable water to residents of the City of Blantyre and other surrounding areas.
In order to fulfil its mandate effectively and efficiently with strategic technical, leadership and management, an excellent and rare opportunity has arisen to engage a qualified person of Malawian origin to fill an Executive Management position of Director of Distribution and Commerce tenable at Blantyre Water Board’s Head Office, the Board therefore invites applications from suitable candidates to fill the position on a three (3) year employment contract.
This is a highly demanding position that requires a person who has demonstrable capacity to initiate administrative and managerial innovations geared at making the University a vibrant and competitive institution. Those who responded to the previous advertisement and are still interested in the job are
encouraged to reapply.
B. SUMMARY OF THE JOB
Reporting to the Chief Executive Officer, the Director of Operations and Commerce is primarily responsible for effective and efficient management of all distribution and commercial services within the Board. He/she is responsible for developing and implementing strategies/plans that ensure continuity of water to all consumers with minimum losses; optimization of the Board’s revenue generation; enhancement of service delivery standards; creation of customer satisfaction and confidence and; expansion of customer base.
C. KEY DUTIES AND RESPONSIBILITIES
The following are the key duties and responsibilities of the post: