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Job Description

GardaWorld seeks to engage the services of a Debt Collector to be based at its regional Office in Blantyre.

Position: Debt Collector


Duties and Responsibilities

Reporting to the Head- Credit Control, the successful candidate shall be responsible for following up debts of active and terminated accounts, in addition to following up old invoices that remain outstanding.


Key responsibilities include:

  • Collections of debts of active accounts within a set time frame
  • Collections of outstanding debts of terminated accounts within a reasonable time frame, before legal action is taken
  • Reconciles customer accounts to ensure and physically meets the clients for settlement
  • Acts as a liaison between customers and the company with regards to negotiation of the debt recovery
  • Responds promptly and completely to both client and internal enquiries
  • Proposes write off of irrecoverable receivables
  • Providing ad-hoc reporting as and when requested by management


Qualifications, Experience and Other Attributes

Ideal candidates must possess the following:

  • Diploma in Accounting, Business Administration or Credit Management from a recognised institution
  • Trained in Credit Management, Customer Service and Communication skills
  • Minimum of 3 years’ experience in a similar position within a service industry
  • Ability to communicate effectively and in a professional manner.
  • Ability to negotiate (i.e. use of full and complete information to negotiate best arrangement).
  • Ability to work in a team environment.
  • Detailed oriented.
  • Ability to plan, organize, prioritize and multi-task.
  • Solutions-driven.
  • Basic technical phone skills.
  • Ability to refer to policy and procedures when applying information and making decisions
  • Good time management skills

How to apply

Interested candidates must submit their applications supported by detailed curriculum vitae, copies of certified certificates and three traceable referees to:


The Human Resources Manager


P.O. Box 2084



Closing date for receiving applications is Friday, 23rd April 2021.


Only shortlisted candidates will be acknowledged.

Skills Required

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Job Detail

  • Location
  • Company
  • Type
    Full Time
  • Positions
  • Apply Before
    24 Apr, 2021

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