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Customer Services Officers (16 posts)

Date Posted: Sep 08, 2020

Job Description

Shield Finance Company Ltd is a financal institution that  offers a range  of invoice collection, debt purchase, debt counseling  and  asset recovery   services  to  invoice  issuers  and  creditors  in Malawi  its goal  is to  improve the cash flow of all creditors and  invoice  issuers in Malawi.  It therefore invites applications from candidates to fill the vacant post.

Position: Customer Services Officers [16 posts]( On Commission basis )

The customer service officer  will be responsible for selling Shield finance company ltd products and services to potential Clients in their areas.

Location:  Blantyre, Zomba, Lilongwe and Mzuzu (16 posts)


  • Searching and recruiting creditors
  • Answering customer enquiries or passing them  on to the appropriate department.
  • Giving information and helping to solve customer problems
  • Introducing and promoting our products in the territory assigned
  • Establishing selling opportunities
  • Meeting  sales targets
  • Maintaining and submitting records of business
  •  Making sure that the customer’s experience is a positive one.
  • Performing any other  duties as and when assigned by superiors


  • Applicants should posses a Diploma in Marketing or Certificate in any business related field
  • Those with MSCE should be backed by experience in sales
  • They should have good  communication skills both oral and written.

How to Apply;

Interested candidates meeting the above  requirements should send their application letters with a detailed curriculum vitae and copies of certificate to:

Email: shieldfinanceco@gmail.com and copy victorkachigodi@yahoo.com

before end of business hours on Friday 18 September 2020.

Skills Required

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Job Detail

  • Location
  • Company
  • Type
    Full Time
  • Positions
  • Apply Before
    19 Sep, 2020

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