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Compliance Manager

Date Posted: Nov 02, 2020

Job Description

Job Title:                     Compliance Manager

Job Location:             Blantyre with extensive travel to GOAL field offices

Reporting to:             Assistant Country Director- Systems (ACDS)

Salary Range:            From MWK 862,307.45 to MWK 1, 249,754


GOAL has been working in southern Malawi since 2002 and currently has a presence in four districts (Nsanje, Chikwawa, Machinga and Blantyre). GOAL’s global objective is to promote resilient well-being by: helping people to survive crisis; promoting optimal and resilient health; promoting food and nutrition security, and; supporting people to have sustainable livelihoods. GOAL maintains close working relationships with district authorities and relevant line ministries.

General Description of the Role

Reporting to the Assistant Country Director – Systems the main function of the Compliance Manager  is to promote a culture of knowledge of specific donor rules and regulations, as well as GOAL internal processes and policies where relevant, and ensure an understanding of the necessity of compliance with those rules/regulations, processes and policies throughout GOAL/GOAL’s implementing partners and the implications of non-compliance This is a critical role in GOAL because of the importance of ensuring compliance with GOAL processes/policies and donor contractual requirements, managing risks arising from non-compliance including that of implementing partners, and maintaining good external donor relationships.

The role is two-fold, with both an advisory and an assurance aspect on the assurance side the CO will be responsible for completing quarterly compliance reviews of transactions, consolidating action points, and submitting to the HQ Compliance Department for review. He/she will also be responsible for completing pre-award assessments of partner organisations as well as interim and final reviews.

On the advisory side the Compliance Manager will be responsible for advising various departments within GOAL Malawi on donor and GOAL requirements throughout every stage of the project life cycle including partnership development and monitoring. He/she will also be responsible for designing and delivering training workshops on various donors and GOAL’s rules, regulations and policies and implementing partner (IP) staff both in country offices and in headquarters in Dublin (HQ).


  • Conformity to GOAL and donor requirements from proposal through to final donor audit
    • To ensure that all GOAL Malawi staff have a in-depth understanding of GOAL’s internal procedures as well as donor requirements such as those in relation to procurement, finance, partnerships, etc.
    • Through training, to ensure that GOAL Malawi staff have a thorough understanding and are kept informed of GOAL Malawi programmes with a particular emphasis on compliance risks.
    • Continually ensure that GOAL Malawi staff are aware of the specific requirements of donors and to understand the type of analysis that donors undertake when they conduct audits with particular emphasis on Irish Aid, DFID, FAO, WFP, UNICEF and other country specific donors as required.
    • To ensure GOAL Malawi staff stay informed of and compliant with GOAL’s policies and procedures, including but not limited to Anti-Fraud, Conflict of Interest and Whistleblowing policies, procurement and finance procedures, etc.
  • Quarterly Compliance Reporting
    • Complete quarterly compliance reviews of transactions, using standard GOAL templates and submit to the HQ Compliance Department for review. These quarterly reports require substantive reviews of transactional documents in relation to HR, procurement, and other risk areas, to ensure donor and GOAL processes/procedures have been followed and sufficient audit trail exists. Experience in audit will be an advantage.
    • The CO must keep a record any of action points and recommendations from quarterly reviews and submit to senior management in country. The CO will be responsible for following up with relevant management on any action points/recommendations and making sure they are cleared in a timely manner.
  • Training
    • The Compliance Manager will assist the HQ Compliance Department in the development of country specific training materials, including on-line versions, relating to GOAL’s and GOAL’s donors’ processes, policies, rules and regulations. Training materials will be required for a variety of subjects and for use with GOAL and partner staff.
    • The Compliance Manager, in conjunction with relevant management in country, will be responsible for scheduling necessary mandatory training for all staff in Malawi and including partner staff where relevant. Once scheduled, the Compliance Manager will be responsible for delivering the training in a professional manner, keeping attendance and post-test records, and reporting of same to management in country.
    • Training workshops to be delivered include, but are not limited to, training on GOAL compliance policies (Anti-Fraud, Conflict of Interest, Whistleblowing, Code of Conduct) as well as other GOAL policies/procedures as necessary.
    • The Compliance Manager will also provide training to relevant staff on specific donor requirements such as OFDA/USAID, Irish Aid, DFID / UKAID, ECHO), FAO, WFP, UNICEF and other country specific donors using standard GOAL materials where available or in some cases developing new materials
    • Development and scheduling of annualized GMM calendar (Opening, interim and closeout) of all existing grants.
  • Donor Programme Lifecycle
    • The Compliance Manager will provide advice as required to various departments within GOAL Malawi, including finance, procurement, logistics and programmes, on various donor and GOAL requirements throughout the lifecycle of a project. This will include advising at proposal stages, agreement signing, partnership development, during implementation (particularly with regards to procurement) and at reporting stages to insure specific donor requirements are taken into consideration.
    • The Compliance Manager will be required to review new donor agreements and modifications and to present a summary of the main compliance requirements of the agreement to management and staff at the GMM. The Compliance Manager will also be responsible for organising and facilitating Grant Management Meetings (GMMs) at various stages throughout a grant (Opening, Interim, Closing, and Final). The Compliance Manager will send out the agenda, present where relevant, document minutes and circulate minutes and actions points to relevant staff after each meeting
    • The Compliance Manager will maintain all grant files in both hard/soft copy, ensuring that all relevant documents are filed and easily accessible and following GOAL filing guidelines.
  • Partnerships
    • The Compliance Manager will help ensure that new partnerships are being established and managed in line with the GOAL partnership manual, internal policies/procedures and any donor requirements and make recommendations, including in relation to training requirements of GOAL and partner staff, where necessary.
    • The Compliance Manager will conduct pre-award assessments of potential partner organisations, assessing a partner’s internal controls, their capacity to manage a grant from GOAL, and the risk associated with the partnership. The results of the pre-award assessment will inform the payment and monitoring schedule of the partner which will be laid out in the partnership agreement.
    • The Compliance Manager will be responsible for carrying out interim and final compliance reviews of partner transactions and will make recommendations to country management on whether or not full or partial payments should be made to partners.
    • The Compliance Manager will keep a log of action points and recommendations for each partner and ensure these are communicated to GOAL and partner management in country and that they are being followed up on/implemented in a timely manner.
    • The Compliance Manager will also make recommendations for training and capacity building of partners based on the results of his/her pre-award assessments and any interim reviews. These recommendations are to be logged and communicated to relevant GOAL country management.
    • The Compliance Manager will draft new partner agreements, amendments and modifications using existing GOAL templates and taking account of result of any pre-award assessments or interim reviews. When necessary these should be submitted to the GOAL HQ Compliance Department for review.
  • Audit Facilitation
    • Working with in country and/or HQ finance departments where relevant, assist in the facilitation of donor audits – checking documents for completion before handing to auditor(s) for review, keeping a log of documents submitted to auditor, and responding to auditor queries where relevant.
  • Other tasks
    • Providing guidance/support to staff in relation to anti-terrorism and sanctions checking (ATSC) procedures – this will include providing training where necessary and liaising with GOAL HQ Compliance Department in relation to the anti-terrorism checking provider.
    • Support with any adhoc investigations as and when the need arises.


  • Bachelor’s degree in any of the following disciplines: Accounting, Business Administration (majoring in account/finance) or Commerce (majoring in account/finance)
  • Background experience in Donor liaison and management, quality control, finance management, administration, and audit.
  • 3 to 4 years’ experience working in a finance / accounting / audit role.
  • NGO experience would be advantageous, preferably in a finance or compliance position, with experience with/knowledge of institutional donors such as OFDA/USAID, ECHO, EU, Irish Aid and FCDO.
  • Excellent training skills are required, including designing, and developing training workshops, and materials, including online materials.
  • Experience in performing audits/reviews of systems/controls.
  • Experience in reviewing documents/reports with a keen eye for detail.
  • Excellent Excel and Word skills and experience in other Office applications.
  • Willingness to travel and work in challenging environments.
  • Strong analytical and conceptual skills, with particular emphasis on planning, working to tight deadlines, providing training, and facilitating capacity building; attention to detail is necessary.
  • An ability to communicate to and work with a multinational team.
  • Ability to take direction but also to work independently and use own initiative.
  • A recognised accountancy qualification (ACA, ACCA, CIMA, etc.) would be an advantage.

Additional job responsibilities

The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

How to apply

Interested candidates should submit application letters, copies of qualifications and curriculum vitae consisting at least three references for similar work by 13th November 2020 to:


GOAL Malawi promotes gender equality, therefore female candidates are strongly encouraged to apply. For hand deliveries please address your applications to:  Human Resources Office, GOAL Malawi, P.O. Box 31807, Blantyre 3.

GOAL has a Staff Code of Conduct, Safeguarding and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any individual who works with GOAL is expected to adhere to these policies.

Skills Required

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    14 Nov, 2020

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