Sage 300 People

Job Detail


Chief Operations Officer

Date Posted: Mar 08, 2021
Monthly Salary: 0 MWK - 0 MWK

Job Description

The Electricity Supply Corporation of Malawi (ESCOM) Limited is incorporated under the Companies Act of the Laws of Malawi. Its core business is to transmit and distribute electric power as well as System Market Operations in Malawi. ESCOM is inviting applications from suitably qualified candidates to fill the following vacant position currently existing within the Corporation:


The purpose of the job is to ensure that the operations of the Electricity Supply Corporation of Malawi Limited (ESCOM) are consistently efficient and effective; that there is proper management of resources, and distribution of services to its customers: and that continuous organizational supervision, monitoring and evaluation is conducted. led by the Divisional Directors. Programmes led by the Divisional heads responsible for Transmission, Distribution and Customer Services and, to some extent, Planning and Development shall be coordinated by the Chief Operations Officer (COO) to ensure synergy. S/he will also interact with the other directorates to ensure joined up working throughout the Corporation.

The Chief Operations Officer (COO) shall report to the Chief Executive Officer and shall therefore:

  •  Be responsible for supporting the CEO in focusing the establishment and optimisation of day-to-day operations in the Corporation.
  •  Be responsible for developing, executing and managing the Corporation’s business plan with particular emphasis on operational and organizational performance and efficiency.
  •  Advise the entire Management Team on key planning issues, coordinate project delivery and make recommendations on important business decisions.
  •  Lead in strategic planning and resource allocation to the impact areas.
  •  Manage the delivery of the Integrated Strategic Plan (ISP) in the impact areas while ensuring linkages to, and joined-up working with the other divisions to meet overall delivery timelines.
  •  In line with the ISP, coordinate the development of organizational plans and budgets, and manage operational performance goals through the organizational Key Performance Indicators (KPI) for each technical division.
  •  Ensure that all Divisional heads are fully informed of the operational objectives across the organization and monitor divisional performance against goals to ensure that progress is being achieved.
  •  Establish, monitor and consolidate organizational performance reporting systems with regard to meeting the strategic objectives for regular reporting to Management and the Board of Directors.
  •  Improve service to ESCOM’s customers and potential customers.
  •  Examine areas in the power system, plant and equipment, which cause power interruptions or inadequate delivery capacity and institute appropriate strategies and action plans to remedy the power interruptions and inadequate delivery capacity.
  •  Focus on staffing, infrastructure, resources and procedural weaknesses that may adversely affect service delivery and performance.
  •  Implement actions, practices and procedures on impact/priority bases to address the problems and initiate the process to reallocate resources to improve the situation.
  •  Improve communications with the Corporation’s customers and stakeholders.
  •  Ensure that a proper system for long- term load projections, demand side management, expansion planning, budgeting, revenue projections and cost reflective pricing is in place.
  •  Develop and propose to Management a work environment that recruits, retains and supports quality staff and a process for selecting, development. motivating and evaluating staff especially in technical areas.
  • Any other duties that may be assigned by the CEO from time to time.
Essential requirements, key competencies and experience

The ideal candidate should have a minimum qualification of a Bachelor’s Degree in Engineering and a Master s Degree in Engineering, Management, Finance or Economics, with a proven track record of managing strategic institutions of the size and complexity of ESCOM. Those with experience in power (or electricity) utility will have an added advantage.

Experience requirements

He/she must:
  •  Have at least ten (10) years post-qualification experience at top management level in a reputable organisation.
  •  Have good leadership and team building skills.
  •  Be results oriented.
  •  Be decisive, self-motivated, assertive, and a natural team builder with excellent communication and interpersonal skills.
  •  Be of high integrity, honesty and excellent negotiating skills.


Interested persons should submit their applications, under confidential cover. either by post, courier or e-mail, enclosing detailed Curriculum Vitae (CV) with names and contact details of three (3) traceable referees to:

The Comptroller of Statutory Corporations

P.O. Box 30061



Physical address: Capital Hill, GoG 7

With copies (electronic only) to Email address:

Closing date for receiving applications is 27th March 2021. Only shortlisted applicants will be acknowledged

Skills Required

Related Jobs

Job Detail

  • Location
  • Company
  • Type
    Full Time
  • Positions
  • Apply Before
    28 Mar, 2021

Google Map