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Job Description

Applications are invited from suitably qualified candidates to fill the vacant position of Card Manager tenable at First Capital Bank, Head Office under the Chief Commercial Officer.

Reporting to the Chief Commercial Officer, the successful candidate will manage the entire Card Business for Malawi.

Key Responsibilities

  • Acquiring business
  • Issuing business
  • Key stakeholder Relations (Visa / Mastercard)
  • Repository of current licenses and subscriptions
  • Oversight of settlements, reconciliation and returns
  • Risk management and controls
  • Sales, transaction value and volumes, targets, and enablers
  • Income, expenses, and ultimate profitability of portfolio
  • Card Operations
  • Bin optimization
  • Optimal utilization and negotiation on dedicated marketing budget which these schemes offer;
  • Alternate Channels: ATM’s, POS and Contact Centre, and
  • Agency Banking.

Technical Skills/Competencies

  • Analytical skills
  • Understanding of the Bank processes and procedures
  • Customer Focused and innovative
  • Decision making
  • Understanding of IT systems
  • Planning and organizing
  • Results oriented
  • Technical insights into the entire Card Portfolio

Qualifications and Requirements

  • A Degree in Banking, Business Administration or any related field
  • A minimum of 5 years experience in a related field
  • Project management experience


If you meet the above minimum requirements and are interested, please send your applications with an up-dated CV to:


Applications that do not follow this path will not be considered. The closing date for receiving applications is 17th September 2021, Only shortlisted applicants shall be acknowledged

Skills Required

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Job Detail

  • Location
  • Company
  • Type
    Full Time
  • Positions
  • Apply Before
    25 Sep, 2021

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