Ctrack is a global leader in Vehicle Tracking, Fleet and Asset Management and Insurance Telematics Solutions committed to supporting businesses on and off the road with solutions that are innovative, intuitive and intelligent under its tag “Always Visible”.
With over 30 years of global experience, a stolen vehicle recovery rate of over 95% and continuous investment in research and development, we are committed to making sure your vehicle or fleet is Always Visible. Ctrack’s solutions are designed to deliver a quick and easy experience with an insight-driven approach, helping to identify trends and business impact so you can focus on optimising your business operations. With full ownership over our hardware and software, this gives us the flexibility to tailor a solution just for you and deliver a high standard of training and support.
In a quest to serve our clients better, we are looking for qualified and motivated persons to fill the following vacant positions that have arisen in the organisation.
Position: Branch Manager – Lilongwe
Brief Job Description
We are looking for a talented Branch Manager to assign and direct all work performed in the branch and to supervise all areas of operation. The successful candidate will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operations. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.
Direct all operational aspects including distribution operations, customer service, human resources, administration and sales •Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans that meet goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of branch’s personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
Address customer and employee satisfaction issues promptly •Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch, company and its products and services
Stay abreast of competing markets and provide reports on market movement and penetration
Proven branch management experience
Sufficient knowledge of modern management techniques and best practices
Ability to meet sales targets and production goals
Familiarity with industry’s trends and developments
Excellent organisational skills
Results driven and customer focused
Leadership and management skills
Bachelor’s Degree in Business Administration or related field
At least three years experience in a similar role
Valid and Clean Driver’s licence
How to apply
Interested eligible applicants must submit their applications and detailed Curriculum Vitae and names of three traceable referees by hand to: